Please read this document carefully before registering or using the i8 live 1 platform. By using our platform, you agree to comply with all terms and conditions stated herein.
This Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and i8 live 1 ("Platform", "We"). By registering an account or using any service on our platform, you automatically agree to comply with all terms stated in this document.
I8 live 1 operates as an online entertainment platform offering a wide range of games including Live Casino, Slot Games, bingo, and sports wagering. We are committed to running our operations in a transparent, fair, and responsible manner for all our users in Malaysia.
These Terms and Conditions may be updated from time to time in accordance with operational needs and regulatory changes. The date of the last update will always be displayed at the top of this document. You are responsible for reviewing this document periodically. Continued use of the i8 live 1 platform following any changes constitutes acceptance of the updated terms.
If you disagree with any part of these terms, please discontinue use of our platform immediately and contact our customer support team for assistance.
All terms are written in clear, easy-to-understand language. There are no hidden terms. We believe every member has the right to fully understand their rights and responsibilities.
Our terms are designed to protect the interests of our members. From account security to fund management, every rule in place is there to ensure a safe and fair experience.
Your personal data is protected with 256-bit SSL encryption. We do not share your information with third parties without your consent, except as stated in our Privacy Policy.
I8 live 1 prioritises member well-being. We provide management tools such as deposit limits and self-exclusion options to ensure entertainment stays within healthy boundaries.
The relationship between members and the platform is built on mutual trust. We are committed to fulfilling our responsibilities, and we expect the same from every member.
We regularly update our terms to ensure they remain relevant to industry developments and member needs. Notice will be given when significant changes occur.
To register and use the i8 live 1 platform, you must meet the following eligibility requirements. Completing account registration confirms that you meet all of these requirements.
You must be at least 18 years old to open an account at i8 live 1. Our platform enforces this policy strictly. If a member is found to have registered below the required age, the account in question will be terminated immediately and all remaining funds will be frozen pending the completion of an investigation.
Each individual is only permitted to own one (1) active account at i8 live 1. Ownership of multiple accounts by the same individual is strictly prohibited. This includes the use of different names, email addresses, phone numbers, or payment details. Violation of this rule may result in the termination of all related accounts and freezing of any available fund balances.
During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name as per your identity card, an active phone number, a valid email address, and legitimate payment details. i8 live 1 reserves the right to request identity verification documents at any time as part of our KYC (Know Your Customer) process.
You are solely responsible for keeping your password and account login details confidential. Any activity that occurs through your account is your responsibility, unless you have reported to us that your account has been accessed without authorization. Please contact our support team as soon as you suspect any unauthorized access.
I8 live 1 is not liable for any losses arising from your failure to keep your login credentials confidential. Please ensure you do not share your password with anyone.
All financial transactions on the i8 live 1 platform are subject to the policies outlined below. We are committed to ensuring that every deposit and withdrawal is handled efficiently, transparently, and securely.
I8 live 1 accepts deposits via a variety of popular payment methods in Malaysia, including online banking through major local banks, e-wallets, and other digital payment methods listed on the platform's deposit page. All deposits are processed in Malaysian Ringgit (MYR).
| Transaction Types | Minimum Limits | Processing Time |
|---|---|---|
| Deposit | RM 30 | Instant – 15 minutes |
| Standard Withdrawal | RM 50 | 1 – 3 working days |
| Express Withdrawal | RM 100 | Within 24 hours |
All withdrawal requests are subject to our standard security review process. Withdrawals may only be made to the same account or payment method used for the deposit ("same-source policy"). This is an important safeguard to prevent money laundering and fraudulent activity.
Before your first withdrawal is processed, you may be required to complete a KYC identity verification process. Please provide the necessary documents to expedite this process. Delays in submitting the requested documents may result in delays in processing your withdrawal.
I8 live 1 maintains a zero-tolerance policy against all forms of money laundering and suspicious financial activity. We reserve the right to hold, investigate, and report any transactions deemed suspicious to the relevant authorities. Accounts found to be involved in such activities will be terminated immediately.
All financial transactions at i8 live 1 are protected with 256-bit SSL encryption. Your funds are held in accounts separate from the company's operational funds for added security.
I8 live 1 offers a variety of bonuses and promotions to members as part of our rewards program. All bonuses are subject to wagering requirements and the specific terms stated alongside each promotional offer.
All bonuses awarded by i8 live 1 are subject to wagering (rollover) requirements that must be met before any withdrawal is permitted. The specific rollover requirements will be clearly stated alongside each bonus offer. In general, you must wager the bonus amount received a specified number of times using your own real money.
Each promotion may only be claimed once per member, unless otherwise stated. Attempts to claim the same bonus more than once — using different accounts or any other method — constitute bonus fraud and may result in account termination and freezing of all funds.
I8 live 1 reserves the right to cancel any bonus or promotion at any time without prior notice if there is evidence of fraud, system abuse, or terms violations. We also reserve the right to modify the terms of any promotion while that promotion is ongoing.
Please read the specific terms and conditions of each promotion before registering. Rollover requirements, withdrawal limits, and validity periods vary for each offer. Further details are available on our platform's promotions page.
To ensure a fair and enjoyable gaming experience for all members, i8 live 1 sets out conduct rules that all platform users must follow.
Any attempt to cheat, exploit technical vulnerabilities, use automated software (bots), or manipulate games in any way is strictly prohibited. This includes the use of third-party software designed to provide an unfair advantage during play. Violations of these terms will result in immediate account termination and freezing of all funds.
I8 live 1 is not liable for any losses caused by technical failures, internet connection disruptions, or power outages on the user's end. Should a technical disruption on the platform's end affect game results, we will investigate the case and provide a fair resolution based on available evidence.
The i8 live 1 platform is designed specifically for users in Malaysia. Access from other geographic regions may be subject to additional restrictions or limitations under applicable local laws. You are responsible for ensuring that your use of this platform complies with the laws applicable in your region.
All game outcomes generated by the i8 live 1 RNG (Random Number Generator) system are final and non-disputable, unless there is clear evidence of a technical failure confirmed by our technical team. Our RNG system has undergone independent auditing and certification to ensure true fairness and randomness.
You may close your i8 live 1 account at any time by contacting our customer support team. Before the closure is processed, all valid funds in your account will be returned to you via your original payment method, subject to the applicable withdrawal terms.
I8 live 1 reserves the right to suspend or terminate any member's account without prior notice if any terms in this document are violated. Grounds for termination include, but are not limited to: identity fraud, multiple account ownership, system exploitation, bonus fraud, money laundering, or unlawful conduct.
Accounts showing no login activity for 12 consecutive months is considered an inactive account. A monthly administrative fee of RM 10 or 10% of the balance (whichever is lower) will be charged on inactive accounts until the balance reaches zero or the account is reactivated. You will be notified by email before this charge is enforced.
If your account is terminated due to a terms violation, i8 live 1 reserves the right to hold all funds in that account pending the completion of an investigation. Our decision in this matter is final.
I8 live 1 takes responsible gaming seriously. We believe online entertainment should remain just that — entertainment, not a source of stress or financial hardship.
Our platform provides a range of tools to help you manage your gaming experience. Daily, weekly, and monthly deposit limits can be set through your account settings. The self-exclusion option allows you to temporarily or permanently suspend access to your account whenever you feel the need to do so.
We encourage all members to be aware of the signs of problem gambling, such as borrowing money to play, playing to cover debts, or neglecting personal responsibilities in favor of playing. If you or someone you know shows these signs, please contact our support team or seek professional help.
I8 live 1 takes seriously the need to ensure our platform is not accessed by minors. If you share a device with children, please make sure you log out of your account after every session and use appropriate parental control software to prevent unauthorised access.
More information on responsible gaming can be found on the Responsible Gaming us.
I8 live 1 strives to ensure our platform runs smoothly and remains accessible at all times. However, there are certain liability limitations you should understand as a user of our platform.
The i8 live 1 platform is provided on an "as-is" basis. While we strive to maintain 24/7 availability, we cannot guarantee that the platform will be free from interruptions, technical errors, or scheduled maintenance. We will provide advance notice if planned maintenance is expected to significantly affect user access.
I8 live 1's liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the liability claim. i8 live 1 is not liable for any indirect, incidental, special, or consequential losses arising from the use of our platform.
I8 live 1 reserves the right to modify these Terms and Conditions at any time. Significant changes will be communicated to members via their registered email or a notice on the website. Continued use of the platform following notification of changes constitutes acceptance of the updated terms.
These Terms and Conditions are governed and interpreted in accordance with applicable law. Should any dispute arise that cannot be resolved through negotiation, both parties agree to refer the matter to a mutually agreed arbitration process.
If you have any complaints regarding the i8 live 1 platform, please contact our customer support team first. We are committed to resolving all complaints within 5 business days. If you are not satisfied with the resolution provided, you may escalate your complaint to our senior management for further review.
These Terms and Conditions are available in Bahasa Melayu. In the event of any inconsistency between different language versions, the Bahasa Melayu version shall serve as the definitive reference.
For any enquiries regarding these Terms and Conditions, please contact our customer support team via live chat or email. We are here to help you understand your rights and responsibilities as an i8 live 1 member.
By understanding our Terms and Conditions, you are all set to enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 other i8 live 1 members.